Global Technology Executive · Strategic Advisor · Fractional CTO / CDO
Technology leadership for the customer-facing enterprise.
For 24 years I have turned digital, loyalty and AI into revenue at global, publicly listed brands. Most recently, as Global SVP of Digital Technologies at Avolta, I launched Club Avolta — 20M+ members and $2.0B+ in revenue since October 2024.
Available now — advisory, fractional and full-time executive roles · Chicago, global remit
E-commerce platform run at Foot Locker across 27 countries
Club Avolta revenue since its October 2024 launch
Product, design and engineering team led worldwide
Countries and 5,100+ locations in the Avolta estate
For CEOs and leadership teams
What I bring to the enterprise
The technology and digital side of the business — as your advisor, your fractional CTO, or your full-time technology leader.
Digital growth that shows up in revenue
Loyalty, e-commerce and apps built to sell — a $3B+ commerce platform at Foot Locker; $2.0B+ through Club Avolta.
AI that reaches the P&L
AI that ships, not AI that demos: GenAI cut content and personalization OPEX by 30%; AI scoring at ACT turned days into minutes.
Platforms that scale across markets
27 legacy websites replaced by one multi-tenant platform; CRM and loyalty moved to Salesforce worldwide — without stopping the business.
Technology risk & resilience
Bot and fraud defence, PCI-DSS commerce, CDN and WAF strategy — including a migration that saved $4.5M.
Deals & integration
Technology due diligence for GOAT ($100M) and Carbon38 ($15M); led the technology side of the San Diego Union-Tribune acquisition.
Global teams & operating model
Teams of up to 400+ across the US, Europe, India and Asia Pacific; budgets to ~$35M; built Foot Locker’s Chicago office from 0 to 150+.
Three ways to work together
Retail, travel retail, food & beverage, consumer, media and commerce technology — from mid-market companies to the Fortune 100.
01 · Strategic advisory
Advisor to the CTO/CIO and executive team
Loyalty launches, platform modernization, AI adoption at scale and the operating model to deliver them.
Typical commitment: retained or project-based
02 · Fractional leadership
Fractional CTO or Chief Digital Officer
C-level technology leadership without a full-time hire: set the roadmap, fix delivery, choose platforms, build the team — or get ready for a raise, a deal or a scale-up.
Typical commitment: part-time, for a defined period
03 · Executive leadership
VP, SVP or chief digital / technology officer
Build and run the digital organization: roadmap, budget and a global team of product, design and engineering.
Track record: teams to 400+, budgets to ~$35M
Selected outcomes
| Company | Mandate | Result |
|---|---|---|
| Avolta | Launch one loyalty program across duty free, convenience and F&B, worldwide | 20M+ members · $2.0B+ revenue · 4M+ app downloads |
| Avolta | Put GenAI and digital ordering into production at scale | Deliver rich customer experience while reducing Opex |
| Foot Locker | Replace 27 legacy websites with one global multi-tenant platform | $3B+ platform · digital revenue +84% YoY · app rating 1.0 → 4.8 |
| ACT | As Chief Product & Technology Officer, grow new digital products | $17M positive cash flow · AI scoring: days → minutes |
| Tribune Publishing | Mobile-first rebuild of nine newspaper brands on one platform | Mobile revenue 7× · five of the top-50 grossing news apps |
Core skills
Where I go deep, and where it has shown up in results.
Customer experience & loyalty
Club Avolta: 20M+ members and $2.0B+ revenue. FLX loyalty at Foot Locker raised customer lifetime value by $21.
- Customer experience strategy
- Loyalty programs & platforms
- Customer lifecycle & CRM
- Omnichannel journeys
- Product & user experience
AI & personalization
Personalization lifted Club Avolta member spend 21%. GenAI cut content and personalization OPEX by 30%.
- AI & GenAI personalization
- Agentic orchestration & segmentation
- AI assortment optimization
- AI scoring
- Data unification
Digital commerce platforms
A $3B+ e-commerce business across 9 banners on one platform, replacing 27 legacy websites.
- Web & mobile platforms
- Multi-brand, multi-tenant systems
- E-commerce & order management
- Payments
- Native iOS & Android apps
Growth & monetization
$11M+ in new retail media revenue, experimentation velocity up 40%, and $16M+ from travel partnerships.
- Retail media
- Experimentation & MVT testing
- MarTech & AdTech integrations
- Conversion optimization
- Strategic partnerships
Reliability & delivery
High uptime through peak sneaker launches. A CDN and WAF move saved $4.5M; AWS cut OPEX by 70%.
- Operational excellence & reliability
- Agile product delivery at scale
- Cloud infrastructure
- Bot, fraud & API protection
- Risk management
Leadership & operating model
Teams of 400+ across the US, Europe, India and Asia Pacific; budgets to $35M; technical due diligence for GOAT and Carbon38.
- Change leadership
- C-suite & stakeholder management
- Financial management
- Mergers & acquisitions
- Coaching & mentoring
- Building global teams
Recognition
- Frontier Awards Cannes— Future of Retail, Next Generation QR Code Platform
QR Code Ordering solution for F&B (Dine in and To Go)
- Frontier Awards Cannes — Future of Retail, Club Avolta
- FAB Awards Barcelona — Airport F&B Digital Innovation of the Year, Club Avolta
- Foot Locker CEO Sneaker Award
- Tribune Publisher's Award
- Best New iOS Apps of the Year — Foot Locker (2018), LA Times (2014)
- Online News Agency Award — LA Times
- Motorola Bravo Awards
Industry advisory boards
- Salesforce — Loyalty Cloud Management
- Oracle — Xstore
- Global Glimpse
Speaking
- Dreamforce 2025Club Avolta — implementing loyalty at scale worldwide
- AvoltaBringing retail and F&B under one loyalty program globally
- Adobe Summit 2018Foot Locker — transforming business globally with e-commerce and Launch Reservation
- Adobe Summit 2019Foot Locker — blocking bot behavior with CDN, WAF and Launch Reservation strategies
Education
- Rensselaer Polytechnic Institute · MS, Computer & Systems Engineering
- University of Mumbai · BE, Electronics & Telecommunications
- University of Mumbai · Diploma, Industrial Electronics
Start a confidential conversation.
Advisory mandates, fractional engagements and senior technology leadership roles. I reply personally, usually within one business day.